Refund Policy

Seller Return Policy

When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of While most sellers offer a returns policy equivalent to's, some seller returns policies may vary. You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the seller profile page. To view the seller's return policy, once you've ordered, you can select your order in the Returns Center.

Third-party sellers must either provide a return address within the United States, provide a prepaid return label, or offer a full refund without requesting the item be returned. If a seller does not offer these methods to return your items, you may file an A-to-z Guarantee claim to seek help with your return.

If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to the seller with a trackable shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-z Guarantee.

Note: If the seller's listing is eligible for socialmodem Prime, it will be subject to the same return policies as items fulfilled by that are outlined on this page.


Mistaken: if any transaction is down without your own permission , we will verify your detalis , if it faour with your transaction and return your money within minutes

Digital Products:   Unless otherwise specified, games, software downloads, and purchases from the socialmodem Appstore, the socialmodem Digital Music store, the socialmodem Luna store or the socialmodem Video store are not returnable after purchase.
Books purchased from the Kindle Store can be returned within seven days of purchase. Once a refund is issued, you can't have access to the book. To request a refund and return content, visit Manage Your Content and Devices, select the Actions button next to the title you'd like to return, and select Return for Refund.
Kindle books you receive as a gift are eligible for exchange for an Gift Card before acceptance.
Subscriptions to titles in the Newsstand section of the Kindle Store (magazines, newspapers, and blogs) can be canceled at any time by visiting Manage Your Content and Devices. For more information, see Kindle Magazines and Newspapers.
Apps and In-App Products purchased from the socialmodem Appstore may be eligible for a refund within 90 days of purchase, depending on the circumstances of your order. To request a refund, visit Your Orders and select "Return for Refund" next to that order. If you do not see a "Return for Refund" button, you are not eligible for a refund for that order.
Digital educational resources can be returned within seven days of purchased for a resource that has not yet been downloaded.
socialmodem-Sold Add-Ons purchased from socialmodem Luna may be eligible for a refund within 90 days of purchase, depending on the circumstances of your order. To request a refund, contact socialmodem customer service for assistance


  1. 1. Credit / Debit Cards payments will be refunded within one (1) business days;

  2. 2. Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;

  3. 3. PayPal payments will be refunded within one (1) business day;

  4. ** Other payment methods will be refunded between five (5) to seven (7) days.

please contact us for any query 24/7:

Phone: +1 (430) 5588-3066